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Tloxorelchonei is committed to protecting and respecting your privacy. This Data Protection Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will handle it.
We are committed to ensuring that your privacy is protected in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events.
We collect several types of information from and about users of our services, including information by which you may be personally identified. The categories of personal information we collect include:
When you register for our courses or services, we may collect personal identification information including but not limited to your name, email address, postal address, telephone number, date of birth, and payment information. This information is necessary for us to provide you with our educational services and to communicate with you about your account and courses.
We collect information related to your educational progress, including course enrollment data, assessment results, learning preferences, study habits, completion rates, and interaction with course materials. This information helps us personalize your learning experience and improve our educational offerings.
We automatically collect certain technical information when you visit our website, including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our services. We also collect information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We collect information about how you use our website and services, including the courses you access, the time spent on different pages, the links you click, and other actions you take on our platform. This usage data helps us understand how our services are being used and how we can improve them.
We use the information we collect about you or that you provide to us for various purposes, including:
To provide, maintain, and improve our educational services, including to process your registration, manage your account, deliver course content, track your progress, issue certificates, and provide customer support. We use your information to ensure that our services function properly and meet your educational needs.
To communicate with you about your account, courses, and services, including sending you technical notices, updates, security alerts, and support messages. We may also send you information about new courses, features, promotions, and other news about our services that may be of interest to you.
To personalize your learning experience by recommending courses, content, and features that may be relevant to your interests and learning goals. We analyze your usage patterns and preferences to provide you with a customized educational experience.
To analyze how our services are used, monitor trends, and gather demographic information about our user base. This helps us understand what works well and what needs improvement, allowing us to enhance our educational offerings and user experience.
To protect the security and integrity of our services, prevent fraud, and ensure compliance with our terms of service and applicable laws. We may use your information to detect and prevent unauthorized access, misuse of our services, and other illegal activities.
Under the GDPR, we process your personal data based on the following legal grounds:
Contract Performance: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract. This includes providing you with the educational services you have requested.
Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided that such interests are not overridden by your rights and interests. Our legitimate interests include improving our services, ensuring security, and conducting business operations.
Consent: You have given clear consent for us to process your personal data for specific purposes. You have the right to withdraw your consent at any time.
Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
We may share your personal information in the following circumstances:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership or uses of your personal information.
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. We may also disclose your information to protect our rights, privacy, safety, or property, or that of our users or the public.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include the length of time we have an ongoing relationship with you, whether there is a legal obligation to which we are subject, and whether retention is advisable in light of our legal position.
When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable laws and regulations.
Under the GDPR and other applicable data protection laws, you have the following rights regarding your personal data:
Right of Access: You have the right to request copies of your personal data. We may charge a small fee for this service.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month of receipt.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and employee training on data protection.
However, please note that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Germany and choose to provide information to us, please note that we transfer the data to Germany and process it there.
We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your personal information.
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
We may update this Data Protection Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions, concerns, or requests regarding this Data Protection Policy or our data practices, please contact us at:
Tloxorelchonei
Kurfürstendamm 207–208
10719 Berlin, Germany
Phone: +49 30 887 8660
Email: infocenter@tloxorelchonei.world